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Onboarding Officer

Onboarding Officer image

Total Package: £20,000 - £23,000

Closing date: Fri 07th Apr 2023

Hours: 35.00

Employment Type: Full Time (12 month maternity cover)

Location: Nationwide/ Remote

Department: Commercial Sales

Click here to Apply Now Job Description

Job Description

This is a summary of your job with us but as part of our team, we expect that you will undertake other reasonable duties to ensure that our Training Company is always the best it can be in line with our Core Values.

This is a 12 month maternity cover.


Your Mission

As an Onboarding Officer your mission is to be responsible for welcoming and onboarding learners and employers onto the start of their learning journey. You will deliver outstanding customer service and provide effective Information, Advice and Guidance (IAG) to all learners. Our commitment is to ensure all learners that start an apprenticeship with Busy Bees Education and Training are the right learner, on the right programme to achieve the right outcome. You will work with learners, employers and the wider team to ensure all learners are enrolled in a timely manner.


Key Tasks

• Provide an outstanding experience for all learners and customers

• Build and develop relationships with other departments

• Enrol and induct learners onto their learning programme in a compliant and timely manner

• Provide IAG to the learner and employer

• Booking inductions and being compliant


Requirements for the Role

• Knowledge and experience of apprenticeships and the relevant sectors is advantageous

• Ability to work in a fast-paced environment

• Able to work unsupervised and maintain work efficiency

• Strong communication and IT skills

• Strong organisational skills with high attention to detail

• Use different online platforms effectively


Qualifications

• Business Admin (D)

• Maths and English (D)

• Education and Training L3 (D)


Experience 

• Working within one or more of the sectors we deliver

• Working with external stakeholders and developing relationships

• Using IT systems


Knowledge

• Basic understanding of apprenticeships and the requirements to achieve

• ESFA Funding plus other funding streams

• Careers Advice


Benefits

  • Amazing learning and development opportunities – for example, fully subsidised qualifications in Early Years and management
  • Access to our Employee Assistance Programme, which provides expert information, guidance and support on all kinds of issues
  • Retail Discounts
  • 25 days holiday
  • Extra day holiday for your Birthday
  • Childcare discounts
  • many more..
It is an offence to apply for the role if you are barred from engaging in a regulated activity relevant to children.
To review our safeguarding policy please click the link
https://busybeestraining.co.uk/terms-and-policies

Personal Details

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Right to work in the UK

Please note: If you are successful in securing an interview you will be asked to provide proof of your eligibility to work in the UK, along with qualifications relevant to the position you are applying for.

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Education and Qualifications

Please give full details of all your previous employment. This should include all paid and unpaid employment, work experience and placements. Exact dates of employment must be given. If you have held different posts with the sameemployer please include these separately.

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Employment History

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References

Please provide the names of two referees one of whom must be your current employer and the other a previous employer or professional acquaintance. They must not be a friend or member of your family.

Please note references will not be obtained until an offer of employment has been made.

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Declaration

The job for which you are applying involves substantial access to children and vulnerable adults and is therefore exempt from the Rehabilitation of Offenders’ Act 1974. You are therefore required to declare any convictions or cautions you may have, even if they would otherwise be regarded as ‘spent’ under this act. The information you give will be treated in confidence and will only be taken into account in relation to an application where this exemption applies.

The disclosure of a criminal record will not debar you from appointment unless the company considers that the conviction renders you unsuitable for employment. In making this decision we will consider the nature of the offence, how long ago it occurred and what age you were when it was committed and any other factor which may be relevant. Failure to declare a conviction may however disqualify you from appointment or result in summary dismissal if a discrepancy is revealed once appointed.

It is an offence to apply for a role if you are barred from engaging in regulated activity relvant to children.

All successful candidates will be subject to an enhanced Disclosure and Barring Check (DBS).
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Please confirm that you have read the Privacy Policy and Cookie Policy

All of the information collected in this form is necessary and relevant to the performance of the job applied for. We will use the information provided by you on this form, by the referees you have noted, and the educational institutions with whom we may undertake to verify your qualifications with, for recruitment purposes only. The Company will treat all personal information with the utmost confidentiality and in line with current data protection legislation. Should you be successful in your application, the information provided, and further information which will be gathered at the relevant time, will be subsequently used for the administration of your employment and in relation to any legal challenge which may be made regarding our recruitment practices.

For more information on how we use the information you have provided, please see our privacy notice for job applicants which is found https://busybeestraining.co.uk/terms-and-policies.

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Our values

Busy Bees Education and Training's core values, Aim Higher Together, encompass accountability, integrity, and motivation.
Busy Bees Education and Training | St Matthews | Shaftsbury Drive | Burntwood | WS7 9QP

Website design: Clevercherry

Telephone: 01543 711150
Email: hello@busybees.com
Company No: 03026494
VAT Registration Number: 324095320