Commercial Executive (North East)

Job Description

We are looking for a highly motivated Commercial Executive to join our fun, vibrant and dynamic team. You will be responsible for helping to grow the business through outbound sales calls and campaigns as well as managing inbound sales enquiries. This role requires someone who is a strategic thinker and is hungry to grow the business. You will need to be sales driven with strong commercial business acumen. You also need to be forward-thinking and open to embracing innovation to improve on everything we do and make us even more effective within our industry.

The Company

Busy Bees Education and Training is a national, award winning, OUTSTANDING (Ofsted 2017) training provider committed to developing world class professionals with the knowledge, skills, and commitment to deliver exceptional care.

We have been delivering apprenticeships since 2003 and, due to the success we achieved through our in-house offering with Busy Bees Nurseries, in 2013 we launched Busy Bees Education and Training, in order to offer apprenticeships and short courses to employers and care professionals throughout the UK.

Today, we deliver over 70 apprenticeships, accredited courses and CPD programmes to over 2500 learners across the country. We work with a wider range of employers from within childcare, catering, residential care, adult care, clinical care, and management and have helped them to upskill 4000 employees so far.

Our Mission

To develop world class professionals with the knowledge, skills and commitment to deliver exceptional care.

Your Mission

This is a summary of your job with us but as part of our team we expect that you will undertake other reasonable duties to ensure that our training company is always the best it can be in line with our Core Values.

As a Commercial Executive you will generate sales and market product services by using various sales methods, which include face to face meetings, networking, answering incoming customer calls and making outbound sales calls.

Key Outcomes

• Pro-actively seek new business by targeting a combination of existing and new prospective customers
• Building and maintaining strong relationships with new and existing clients/customers by providing support, information and guidance, researching and recommending new opportunities, recommending profit and service improvements
• Identify product improvements or new products by remaining current on industry trends, market activity and competitors
• Develop business through modern social and digital media techniques
• Help plan sales campaigns and work with the Marketing Department to implement them
• Understand the customers’ requirements, listen to and work out what is important to the customer by carrying out training needs analysis.
• Understand objections the customer may have, and provide solutions to overcome their objection in order to convert the sale,
• Prepare reports by collecting, analysing and summarising information
• Achieving targets and KPIs set
• Updating and maintaining accurate records of customer data and call activity
•  Can demonstrate good time management so you can maximise sales calls and opportunities

What will you bring to the role ?

• Excellent interpersonal and communication skills
• Tenacity and drive to seek new business and meet or exceed targets
• Be resilient and be able to overcome rejection
• Good negotiating skills with the ability to resolve and address complaints
• Have the ability to learn new products and services in order to deliver to potential new and existing customers
• Have the ability to multitask and manage your workload effectively
• Self-motivated and target driven
• Be able to work independently and as part of a team