Learner Recruitment & Onboarding Officer
Total Package: £23,000 to £25,000 DOE
Closing date: Fri 10th Jan 2025
Hours: 35.00
Employment Type: Full Time
Location: Hybrid with travel to Head Office in Burntwood (Staffordshire)
Department: Recruitment
Job Description
Job Title: Learner Recruitment & Onboarding Officer
Location: Hybrid (homebased with travel to Head Office in Burntwood)
Salary: £23,000 to £25,000 DOE
Hours: Full time / 35 hours per week
About the company
Busy Bees Education and Training is a national Ofsted ‘Good’ training provider based in Burntwood and is an established provider of apprenticeships across predominantly the Early Years sector. We are dedicated to nurturing the next generation of childcare professionals through driving quality apprenticeship schemes. Our mission is to deliver excellence in training and support, ensuring our apprentices are well-equipped to provide exceptional childcare services.
About the role
As a Learner Recruitment & Onboarding Officer, you will provide effective IAG to all applicants. You will work with our clients to understand their requirements and ensure they are receiving the best customer service. You will ensure that all applicants starting an apprenticeship with Busy Bees Education and Training are the right applicants, on the right programme to achieve the right outcome. You will then work with the successful applicants to prepare them to start their learning journey.
Key Responsibilities
- Provide an outstanding experience for all learners and customers.
- Build and develop relationships with other departments.
- To manage and support customer contracts.
- Fill vacancies with the best apprentices through effective recruitment procedures.
- Utilise BBET’s robust section process, putting forward candidates for interview that are eligible and of quality.
- Assess applicants needs and reasonable adjustments, liaising with other stakeholder to ensure the learning level and journey is suitable.
- Produce monthly reports on customers and any current vacancies.
- Highlight concerns to management to ensure customer satisfaction scores are high.
- Hit targets for starts according to the company plan.
- Enroll and induct learners onto their apprenticeship program in a timely manner.
Key Skills and Experience
- Excellent knowledge of the sector.
- Up to date knowledge of legislation.
- Able to work unsupervised and maintain work efficiency.
- IAG qualifications to suit the role.
- Managing CRM systems so all data is correct.
- Experience in building a portfolio of candidates and tracking candidates.
- Strong communication and customer service skills.
- Experience in successfully achieving deadlines and working without close supervision.
- Experience in school engagement and networking.
- Proven experience in building a portfolio of candidates and tracking candidate status.
Benefits
- 25 days holiday, plus Bank Holidays
- 1 extra day off to celebrate your Birthday
- Access to our generous employee discount scheme
- 35% discount on Childcare fees with Busy Bees Nurseries
- Cycle to Work Scheme
- Financial Support via Salary Finance
- Menopause Support from Peppy
- 24/7 Employee Assistance Programme
- Enhanced family friendly leave and much more...
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
At Busy Bees Education and Training we are fully committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect our staff team and clients to share this commitment too. As part of our recruitment process, rigorous checks will be made, including Disclosure and Barring Service (DBS) checks and references, to ensure the suitability of candidates to work with children. To review our safeguarding policy please click the link https://busybeestraining.co.uk/terms-and-policies
