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Meet the team

Our team are on hand to offer you all the support and guidance you need to get the very best out of our training offering. We’re big advocates of learning through hands-on experience, which is reflected in our team of experts, all of whom have at least 7 years’ experience working within their specialist industries.

Clare Phizacklea

Managing Director

Clare is Chief Talent Officer for Busy Bees Group and CEO of BB Training. Joining Busy Bees in 1989 - when the group consisted of just two nurseries – Clare, along with the founders of ...

Liz Hemmings

Head of Data, Systems and Compliance

Liz joined Busy Bees Education and Training in February 2019, bringing with her extensive knowledge of the ever changing world of apprenticeships, its funding and compliance requirements...

Sam Slack

Education & Quality Manager and SENCO

Sam has been with us for over 12 years and bring 14 years' experience working within the Care Sector. She has a passion for ensuring every learner is given the opportunity to reach their full potential...

Sandy Silvester

Operations Director

Sandy is responsible for the overall development and progression of our Training Department. Sandy and her team design our training programmes including any face to face training and our ...

Susan Hyatt

Head of Management, Adult & Residential

Susan gained 20 years’ experience working in children and young people’s services before joining the team in 2017. Susan has been an assessor and IQA for 10 years and her role at BB Training ...

Clare Fleming

HR Manager

Clare joined the Busy Bees Group in February 2018 and moved to BB Training in October 2018 to set up and lead the HR function. Clare has had a great career spanning over 20 years ...

Lyndsey Herdman

Head of Early Years

Lyndsey’s worked in the childcare sector for more than 20 years, 14 of which have been spent as a an Assessor. She’s passionate about ensuring budding early years educators are trained to the ...