This course will highlight your legal requirement regarding duty of care, what this looks like in practice and highlights the importance of promoting well being and keeping everyone safe and free from harm, abuse and injury.
Understand how duty of care contributes to safe practice and code of conduct
How to Address dilemmas that may arise about duty of care, including an individual’s rights
Deal with complaints working in line with legislation
How to deal with incidents, errors and near misses and managing conflict
This course is included in the care certificate which can be found here.