Team Leader / Supervisor Level 3

Maximum Contribution

£225

Typical course duration

18 Months (Plus EPA)

Introduction to the apprenticeship

A Team Leader or Supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working across a variety of sectors and in all sizes of organisations, key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and mon... read more

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The apprenticeship at a glance

Start Date
Flexible
Level
Level 3
Typical Duration
18 Months (Plus EPA)
Delivery
Blended learning with one to one support
Entry Requirements
  • To be working as a supervisor or a first line manager
  • To be willing and able to access a Busy Bees training centre on occasions throughout the course to aid learning
End Point Assessments (EPA)

The EPA consists of:

  • A Professional Discussion underpinned by a portfolio of evidence
  • Presentation with Q&A
  • Upon successful completion apprentices are graded: Pass or Distinction
Qualification
Team Leader / Supervisor Level 3

Learners will understanding of analytics and measuring team performance.

The course will provide the knowledge and development of skills in the following areas:

  • Supporting team members
  • Managing conflicts
  • Management of customer service
  • Encourage innovation
  • Support remote or virtual teams
  • Develop and maintain professional networks
  • Manage redundancy and redeployment
  • Recruitment, selection and induction practice.
  • Promote equality, diversity and inclusion in the workplace

  • To be working as a supervisor or a first line manager
  • To be willing and able to access a Busy Bees training centre on occasions throughout the course to aid learning

Team Leader / Supervisor Level 3

On successful completion, apprentices will be eligible for the following roles:

  • Team Leader
  • Supervisor
  • Many supporting roles within a school
  • Shift Manager
  • Project Officer

The EPA consists of:

  • A Professional Discussion underpinned by a portfolio of evidence
  • Presentation with Q&A
  • Upon successful completion apprentices are graded: Pass or Distinction

Off-the-Job training (OJT) is a requirement for all apprenticeship standards at all levels. Apprentices must spend 20% of their contracted working hours undertaking Off-the-Job training.

Off-the-Job training must be directly relevant to the apprenticeship standard and teaching them the new knowledge, skills and behaviours required for their role.