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Marion Ellis - Supporting the Residential Care Sector


We caught up with Marion one of our Residential Care Development Coaches, to find out a bit more about her early career and how the residential care sector is coping with COVID and the delivery of our apprenticeships.

How did your career start and how has it developed?

I was a volunteer in a toy library and did a community development course to learn how to access funding and teacher training qualification. I became a Parent Governor at my children's school, I was then the Chair of Governors for a few years, I started volunteering in local groups setting up residents and tenants' groups and groups for children, football clubs etc,

I was asked to go on my local Parish Council where I progress to Chair.

I worked for SureStart for over 12 years working with families that were in the residential care system, then started at Busy Bees over 3 years ago.

What do you enjoy the most about your job?

I love to see my learners grow in confidence on the qualifications and see how proud they are of the achievements.

What is challenging in your role?

There have been challenges along the way in the residential sector particularly with the lockdown and the children being home schooled and the staff having to deal with the young people not seeing their parents and families during this difficult time. This has taken a lot out of the staff and the young people and trying to stay on top of their residential qualifications has been extremely difficult as some on my learners have been locked in the homes for 2 weeks at a time due to either staff or the young people testing positive for Covid. 

My working hours have changed dramatically to try and accommodate my learners and their ever-changing rotas, so l have worked evenings, weekends, Bank Holidays to try and keep them motivated and on track where possible and to get them through this very challenging time and again during the recent lockdown/tier measures.

Thanks so much for your time Marion and we are extremely grateful for your commitment and support you show to your learners to help them through their qualifications.